AllClients Knowledge BaseUsing AllClients Email: Sending EmailsUse Outlook or my own email client to send emails

Use Outlook or my own email client to send emails

You can configure the system to use your own email program (such as Outlook) when clicking email address links in the contact card.

Please note, the database will have no knowledge of these emails sent from another program, and open tracking, link tracking, and bounce tracking will not be handled by the database.

Go to SETTINGS > ACCOUNT SETTINGS

Go to SETTINGS > ACCOUNT SETTINGS

Check the box that says "Use your own email client when sending emails directly from the Contact Card"

Click to Save your changes.

Click to Save your changes.

Clicking on the indivual contact email address will open your email program

Clicking on the indivual contact email address will open your email program

This setting only applies to individual emails. Any other automated emails from the system (Birthday Assistant, To-Do Emails, Email Blasts, etc.) will still be sent from our servers.