Add Custom Fields to contact records
Add Custom Fields to the contact records to track information that you use in your business. You may add up to 20 Custom Fields.
Custom Fields can be merged into letters and emails.
Go to Settings, then click Custom Fields.
Label the fields you want customized in your system. Choose each of the Field Types.
Custom Fields can be Text Fields, Dropdowns or Checkboxes. Choose what type of field you want to use in the set up.